Embedding coaching into the culture
When you are serious about changing your culture, you can’t limit yourself to just training. You need to envelop your people in a 360-degree wrapper of support. Here’s what that looked like for one organization.
Building a team of trouble-shooters
When your main job is troubleshooting complicated reimbursement problems, being able to diagnose and troubleshoot issues is paramount. We helped a field-based medical team hone their problem-solving skills.