Learning insights

Is learning ROI fool’s gold?

Is our current way of thinking about evaluation compatible with how modern organizations operate? If not, then it may be time we recalibrate how we think about it, particularly at levels three and four.

Learning standards: the missing key to L&D effectiveness

When it comes to team consistency, standardizing on process is helpful. But it's not enough. You also need a shared concept of what good looks like. This is where learning standards come in.

Five questions to ask before hiring a learning agency

Finding the right agency requires getting beyond the typical sales pitch and marketing spin. Here are some questions that will help you dig under the hood to get closer to the heart of what matters the most.

Seven critical factors that will make or break your agency partnership

When you hire a learning agency, you are committing to working with the agency's team for months. Here are some things you can do to increase the chances the relationship remains strong and functional.

How to come up with a budget for custom elearning

Not sure if you can afford to include some custom elearning in your plans? Wondering how much to set aside for developing elearning? This article can help you think it through.

Beware the standard pricing table for custom elearning services

Have you been shown a standard pricing table by a custom elearning vendor? If so, you should slowly back away. This article explains why standard pricing runs counter to your interests as a buyer.

How I learned to stop worrying and love changes mid-project

Much of the time, changes in the middle of a project strain the client-agency relationship. But they don't have to. In fact, a healthy change process can be the anchor of a strong working partnership.

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