L&D professionals are often asked to do more than what’s realistic—tight deadlines, shifting priorities, and requests that don’t align with real business needs. But simply saying “no” can create friction with stakeholders and damage relationships. The key is declining requests diplomatically—offering alternatives, negotiating priorities, and guiding conversations toward solutions that work for everyone.
This session provides practical techniques for setting boundaries, managing stakeholder expectations, and steering conversations away from unworkable demands—all while maintaining positive relationships. You’ll learn how to push back without resistance, redirect requests toward better solutions, and ensure that L&D’s expertise is respected. Whether you struggle with scope creep, last-minute training requests, or unrealistic expectations, this session will give you the communication tools to protect your time and resources—without ever saying a direct “no.”
