Level II evaluation: How to measure learning

Creating a learning program is one thing—proving that learning actually happened is another. Many L&D professionals struggle to measure whether participants genuinely acquired new knowledge or skills, often relying on incomplete or misleading indicators like attendance and learner satisfaction surveys.

This session provides a practical introduction to assessing learning outcomes, covering how to determine what was learned, how well it was retained, and whether it can be applied. You’ll learn how to design effective knowledge and skills assessments, recognize the limitations of common evaluation methods, and avoid misleading data. Whether you’re running instructor-led training, eLearning, or informal learning experiences, this session will help you gather meaningful evidence that learning actually occurred.

Your people will learn how to:

Define what it means to “learn” something, so you can distinguish between knowledge acquisition, skill development, and behavior change.
Identify reliable ways to measure learning, so you can go beyond attendance and satisfaction surveys to gather meaningful data.
Design effective knowledge and skills assessments, so you can accurately evaluate whether participants retained and understood key concepts.
Recognize the limitations of common evaluation methods, so you can avoid misleading data and false conclusions.
Use both formative and summative assessment techniques, so you can measure learning both during and after a training experience.
Analyze assessment results to draw meaningful conclusions, so you can determine whether training objectives were met and identify areas for improvement.

Capacity

20 people

Location

Your site or virtual

Duration

3 hours

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About BCL

Understanding how people learn isn’t always enough. To get projects done and make sure you target the right goals, you have to navigate complex organizations and their social environments. That’s where consulting experience is a huge advantage. We combine deep understanding of learning with practical management consulting experience. This is the key to delivering high end learning experiences that move the dial.

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Ready for true behavior change?

BCL is a full-service learning development and consulting agency based in Durham, NC. Originally founded as Bull City Learning in 2013, BCL creates high-impact learning programs that precisely target our clients’ most pressing performance needs.

600 Park Offices Drive, Suite 300, P.O. Box 13965, Durham, NC 27709

888-675-4323