Cognitive Task Analysis – Analyzing Thinking

Uncovering the Invisible Expertise

Experts often can’t explain exactly how they make decisions, solve problems, or detect patterns. This invisible mental expertise is what separates masters from novices – yet traditional task analysis completely misses these critical cognitive elements.

This workshop teaches you practical techniques to uncover the hidden thinking behind expert performance. Through specialized interview methods and analysis tools, you’ll learn to extract and document the tacit knowledge that drives excellence in complex work.

Stop creating training that only addresses visible behaviors while missing the crucial mental processes. Start building solutions that develop the expert thinking patterns essential for superior performance.

Your people will learn how to:

Reveal the invisible mental processes that experts use but rarely explain, unlocking the secret expertise that traditional analysis misses completely
Capture the critical decision points and thinking strategies that separate average performers from masters, giving learners access to expert mental shortcuts
Extract valuable tacit knowledge that experts themselves struggle to articulate, making the invisible visible for effective training
Map expert mental models with precision, creating a blueprint of the thought processes that drive superior performance
Identify potential cognitive pitfalls before they become performance problems, allowing you to build preventative measures into your solutions
Select the perfect analysis method for each type of cognitive work, ensuring you capture the right mental elements every time
Transform complex cognitive insights into learning materials that actually develop expert thinking, not just surface behaviors

Capacity

20 people

Location

Your site or virtual

Duration

3 hours

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About BCL

Understanding how people learn isn’t always enough. To get projects done and make sure you target the right goals, you have to navigate complex organizations and their social environments. That’s where consulting experience is a huge advantage. We combine deep understanding of learning with practical management consulting experience. This is the key to delivering high end learning experiences that move the dial.

Want to learn more?

For more details, like a full agenda, pricing, customization, and other information, fill out this form and we’ll get back to you in short order.

Ready for true behavior change?

BCL is a full-service learning development and consulting agency based in Durham, NC. Originally founded as Bull City Learning in 2013, BCL creates high-impact learning programs that precisely target our clients’ most pressing performance needs.

600 Park Offices Drive, Suite 300, P.O. Box 13965, Durham, NC 27709

888-675-4323