Building an evaluation plan that works

An effective evaluation plan ensures that learning programs deliver real impact—but too often, evaluations are either an afterthought or too focused on superficial metrics like completion rates and learner satisfaction. Without a clear, structured approach, L&D teams struggle to measure whether training actually improves performance or drives business results.

This session provides a step-by-step framework for building an evaluation plan, covering what to measure, how to collect data, and how to use insights to improve learning programs. You’ll learn how to align evaluation efforts with business goals, choose meaningful success metrics, and avoid common evaluation pitfalls. Whether you’re measuring knowledge retention, behavior change, or business impact, this session will help you create an evaluation plan that delivers actionable insights—not just data.

Your people will learn how to:

Align your evaluation plan with business goals, so you can demonstrate the true impact of learning initiatives and secure stronger leadership support.
Define clear success metrics, so you measure meaningful outcomes rather than relying on superficial data like completion rates.
Choose the right data collection methods, so you get useful insights without creating unnecessary complexity or administrative burden.
Measure learning at multiple levels, so you can track knowledge retention, behavior change, and business impact—proving real effectiveness.
Avoid common evaluation pitfalls, so you don’t waste time collecting data that doesn’t lead to actionable improvements.
Communicate evaluation results in a compelling way, so stakeholders quickly understand learning’s value and are more likely to act on insights.
Use evaluation findings to improve future learning programs, so training remains relevant, effective, and continuously optimized.

Capacity

20 people

Location

Your site or ours

Duration

1 day

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About BCL

Understanding how people learn isn’t always enough. To get projects done and make sure you target the right goals, you have to navigate complex organizations and their social environments. That’s where consulting experience is a huge advantage. We combine deep understanding of learning with practical management consulting experience. This is the key to delivering high end learning experiences that move the dial.

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Ready for true behavior change?

BCL is a full-service learning development and consulting agency based in Durham, NC. Originally founded as Bull City Learning in 2013, BCL creates high-impact learning programs that precisely target our clients’ most pressing performance needs.

600 Park Offices Drive, Suite 300, P.O. Box 13965, Durham, NC 27709

888-675-4323