A three-step approach to determining what people need to learn most
Determining learning needs doesn’t always follow a neat, linear path. Depending on your situation, you may need to start with business objectives, performance standards, or even identified gaps – and then work backward or forward from there.
This workshop provides a flexible three-level framework that meets you where you are while still delivering a comprehensive analysis. Whether you’re starting with executive mandates, performance standards, or observed skill gaps, you’ll learn how to connect the dots between business needs, performance requirements, and learning solutions.
Through practical exercises and a comprehensive case study, you’ll discover a range of methods for gathering information at each level – from analyzing business metrics to observing high performers. You’ll leave with a simple yet powerful approach that adapts to your organizational reality while still ensuring learning initiatives deliver measurable impact.