Primer: Learning in the flow of work

Traditional training takes employees away from their work—but what if learning happened right in the moment of need, without disruption? Learning in the Flow of Work is about seamlessly integrating learning into daily tasks, providing employees with just-in-time knowledge, tools, and resources that help them perform better without stepping away from their jobs.

This session provides a concise, no-fluff introduction to what learning in the flow of work means, how it differs from traditional training, and why it’s becoming a priority for organizations. You’ll explore key strategies and technologies that enable it, such as microlearning, AI-powered performance support, and knowledge-sharing systems. Whether you design training, support workplace learning, or lead teams, this session will help you understand the basics of learning in the flow of work—what it is, why it matters, and how organizations are using it today.

Your people will learn how to:

  • Define learning in the flow of work and explain how it differs from traditional training approaches.
  • Recognize the benefits of integrating learning into daily work, including increased efficiency, reduced disruption, and better knowledge retention.
  • Identify common strategies for enabling learning in the flow of work, such as microlearning, performance support tools, and AI-driven knowledge assistance.
  • Explain how just-in-time learning supports employee performance, ensuring that learning happens when and where it is needed most.
  • Understand the role of technology in delivering learning in the flow of work, including examples of how organizations are implementing it today.
Capacity
30 people
Location
Virtual
Duration
30 minutes

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About BCL

Understanding how people learn isn’t always enough.  To get projects done and make sure you target the right goals, you have to navigate complex organizations and their social environments.  That’s where consulting experience is a huge advantage.  We combine deep understanding of learning with practical management consulting experience.  This is the key to delivering high end learning experiences that move the dial.

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