Terms of Use

Effective Date: September 30, 2026

These Terms of Use constitute a legally binding agreement made between you, whether personally or on behalf of an entity ("you," "user," or "your"), and Bull City Learning, Inc., including its affiliates ("BCL," "Bull City Learning," "we," "us," or "our"), concerning your access to and use of the website located at https://bcltraining.com and any other media form, media channel, mobile website, application, or service related, linked, or otherwise connected to it that refers to these Terms of Use (collectively, the "Site"). By accessing the Site, you agree that you have read, understood, and agree to be bound by all of these Terms of Use. IF YOU DO NOT AGREE WITH ALL OF THESE TERMS OF USE, YOU ARE EXPRESSLY PROHIBITED FROM USING THE SITE AND MUST DISCONTINUE USE IMMEDIATELY.

Supplemental terms and conditions or documents that may be posted on the Site from time to time are expressly incorporated into these Terms of Use by reference. We reserve the right, in our sole discretion, to change or modify these Terms of Use at any time and for any reason. We will alert you to any changes by updating the effective date above, and you waive any right to receive specific notice of each change. You will be deemed to have accepted any revised Terms of Use by your continued use of the Site after they are posted.

The information provided on the Site is not intended for distribution to or use by any person or entity in any jurisdiction or country where such distribution or use would be contrary to law or regulation, or would subject us to any registration requirement in that jurisdiction or country. Those who choose to access the Site from other locations do so on their own initiative and are solely responsible for compliance with local laws, to the extent they apply.

The Site is intended for users who are at least 18 years old. Persons under the age of 18 are not permitted to use or register for the Site.

Privacy Policy

BCL respects the privacy of its users. Please refer to our Privacy Policy, which explains how we collect, use, and disclose information that pertains to your privacy. By using the Site, you agree to be bound by our Privacy Policy, which is incorporated into these Terms of Use. The Site is hosted in the United States. If you access the Site from the European Union, Asia, or any other region with laws governing personal data collection, use, or disclosure that differ from those of the United States, then through your continued use of the Site you are transferring your data to the United States, and you expressly consent to its transfer to and processing in the United States.

We do not knowingly accept, request, or solicit information from children, or knowingly market to children. In accordance with the U.S. Children's Online Privacy Protection Act (as amended), if we receive actual knowledge that anyone under the age of 13 has provided personal information to us without the requisite and verifiable parental consent, we will delete that information as quickly as is reasonably practical.

About the Services

The content, software, products, and services provided on or through the Site ("Services") include information about BCL's custom learning, learning and development consulting, workshops, and learning library, and services BCL operates for its staff, clients, and partners.

These Services include notifications sent by BCL's automated systems, for example messages from the "BCL Robot" app in Microsoft Teams. Such messages are machine-sent, are delivered only to people BCL has chosen to receive them, and do not accept replies.

Registration and Accounts

You may be required to register to use some Services. You agree to keep your password confidential and are responsible for all use of your account and password. We reserve the right to remove, reclaim, or change a username you select if we determine, in our sole discretion, that it is inappropriate, obscene, or otherwise objectionable. You agree to notify us immediately of any unauthorized use of your password or account. BCL will not be responsible for any losses or damages arising out of or related to the unauthorized use of your username, password, or account.

Payment Terms

You may be required to pay a fee to access some Services, such as workshops. You agree to provide current, complete, and accurate purchase and account information for all purchases made through the Site, and to promptly update that information, including your email address, payment method, and payment card expiration date, so that we can complete your transactions and contact you as needed. Sales tax will be added to the price of purchases as required. We may change prices at any time. All payments will be in U.S. dollars.

You agree to pay all charges at the prices then in effect for your purchases, and you authorize us to charge your chosen payment provider for those amounts. If your purchase is subject to recurring charges, you consent to our charging your payment method on a recurring basis without requiring your prior approval for each charge, until you notify us of your cancellation. We reserve the right to correct any errors in pricing, even if we have already requested or received payment, and to refuse any order placed through the Site.

All purchases are non-refundable unless BCL elects to provide a refund, which BCL will decide in its sole discretion on a case-by-case basis. You can cancel a subscription at any time by contacting us at the address below; cancellation takes effect at the end of the current paid term. You agree to use commercially reasonable efforts to work with us to resolve any dispute in connection with purchases made through the Site.

Use Restrictions

By using the Site, you represent and warrant that: (1) all registration information you submit will be true, accurate, current, and complete; (2) you will maintain the accuracy of that information and promptly update it as necessary; (3) you have the legal capacity to agree to, and you agree to comply with, these Terms of Use; (4) you are not a minor in the jurisdiction in which you reside; (5) you will not access the Site through automated or non-human means, whether through a bot, script, or otherwise, except as these Terms of Use or a separate agreement with BCL permit; (6) you will not use the Site for any illegal or unauthorized purpose; and (7) your use of the Site will not violate any applicable law or regulation.

If you provide any information that is untrue, inaccurate, not current, or incomplete, we may suspend or terminate your account and refuse any current or future use of the Site. If you use the Site on behalf of an entity, you represent and warrant that you are authorized to bind that entity to these Terms of Use.

Your permission to use the Services is conditioned on the following restrictions. You agree that you will not, under any circumstances:

send any information that is abusive, threatening, obscene, defamatory, libelous, or racially, sexually, religiously, or otherwise objectionable and offensive;
use the Services for any unlawful purpose or to promote illegal activities;
attempt to harass, abuse, or harm another person or group;
use another user's account without permission;
provide false or inaccurate information when registering an account;
interfere or attempt to interfere with the proper functioning of the Services;
take any action that we deem to impose, or to potentially impose, an unreasonable or disproportionately large load on our servers or network infrastructure;
bypass any robot exclusion headers or other measures we take to restrict access to the Services, or use any software, technology, or device to scrape, spider, or crawl the Services or harvest or manipulate data; or
publish or link to malicious content intended to damage or disrupt another user's browser or computer.

Online Content Disclaimer

Opinions, quotes, advice, statements, offers, or other information or content made available through the Services, but not directly by BCL ("User Content"), are those of their respective authors, who are solely responsible for them, and should not necessarily be relied upon. BCL does not guarantee the accuracy, completeness, or usefulness of any information on the Site, and does not adopt, endorse, or take responsibility for the accuracy or reliability of any User Content. Under no circumstances will BCL be responsible for any loss or damage resulting from anyone's reliance on information or other content posted on the Site or transmitted to users.

BCL reserves the right, but has no obligation, to monitor materials posted in public areas of the Services, and to limit or deny a user's access to the Site or take other appropriate action if a user violates these Terms of Use or engages in any activity that violates the rights of any person or entity or that we deem unlawful, offensive, abusive, harmful, or malicious. BCL may remove any material that in its sole opinion violates, or is alleged to violate, the law or these Terms of Use. Unauthorized use may result in criminal or civil prosecution under federal, state, and local law. If you become aware of misuse of the Services or the Site, please contact us at the address below.

Links to Other Sites and Materials

The Site may provide links to third-party websites ("Third-Party Sites") and to content or items belonging to or originating from third parties ("Third-Party Content"). BCL has no control over Third-Party Sites or Third-Party Content, does not investigate, monitor, or check them for accuracy, appropriateness, or completeness, and is not responsible for them, including their content, accuracy, opinions, reliability, privacy practices, or other policies. Including, linking to, or permitting the use of any Third-Party Site or Third-Party Content does not imply BCL's approval or endorsement. If you leave the Site to access Third-Party Sites or use Third-Party Content, you do so at your own risk, and our terms and policies no longer govern. You should review the applicable terms and policies, including privacy and data practices, of any site you navigate to from the Site.

Copyright Complaints

BCL respects the intellectual property rights of others and asks that users do the same. Pursuant to 17 U.S.C. § 512(i), BCL has adopted and implemented a policy that provides for the termination, in appropriate circumstances, of users who are repeat infringers.

If you are a copyright owner or an agent of one and believe in good faith that any material on the Site infringes your copyrights, you may submit a notification under the Digital Millennium Copyright Act (17 U.S.C. § 512) ("DMCA") by sending the following information in writing to BCL's designated copyright agent at Bull City Learning, Inc., 600 Park Offices Drive, Suite 300, P.O. Box 13965, Durham, NC 27709, or to info@bcltraining.com:

the date of your notification;
a physical or electronic signature of a person authorized to act on behalf of the owner of an exclusive right that is allegedly infringed;
a description of the copyrighted work claimed to have been infringed, or, if multiple works are covered by a single notification, a representative list of them;
a description of the material claimed to be infringing, with information sufficient to let us locate it;
information reasonably sufficient to permit us to contact you, such as an address, telephone number, or email address;
a statement that you have a good faith belief that the use of the material in the manner complained of is not authorized by the copyright owner, its agent, or the law; and
a statement that the information in the notification is accurate and, under penalty of perjury, that you are authorized to act on behalf of the owner of an exclusive right that is allegedly infringed.

If you believe that content you posted that was removed is not infringing, or that you are authorized to post it, you may send a counter-notice to our copyright agent at the address above containing: your physical or electronic signature; a description of the content that was removed and where it appeared; a statement that you have a good faith belief that it was removed as a result of mistake or misidentification; and your name, address, telephone number, and email address, a statement that you consent to the jurisdiction of the federal courts in North Carolina, and a statement that you will accept service of process from the person who provided the original notification. If we receive a counter-notice, we may send a copy of it to the original complaining party and, unless the copyright owner files an action seeking a court order, may reinstate the removed content in 10 to 14 business days or more after receipt.

License Grant

By posting any User Content through the Services, you grant, and represent and warrant that you have the right to grant, BCL a royalty-free, sublicensable, transferable, perpetual, irrevocable, non-exclusive, worldwide license to use, reproduce, modify, publish, edit, translate, distribute, publicly perform, publicly display, and make derivative works of that User Content, and your name, voice, and likeness as contained in it, in whole or in part, including anonymized and aggregated data derived from it, in any form, media, or technology now known or later developed, for use in connection with the Services.

Intellectual Property

Unless otherwise indicated, the Site and Services are our proprietary property, and all source code, databases, functionality, software, website designs, audio, video, text, photographs, and graphics on the Site (collectively, the "Content") and the trademarks, service marks, and logos contained in it (the "Marks") are owned or controlled by us or licensed to us, and are protected by copyright and trademark laws and other intellectual property and unfair competition laws of the United States, foreign jurisdictions, and international conventions. The Content and Marks are provided "AS IS" for your information and personal use only. Except as expressly provided in these Terms of Use, no part of the Site, Services, Content, or Marks may be copied, reproduced, aggregated, republished, uploaded, posted, publicly displayed, encoded, translated, transmitted, distributed, sold, licensed, or otherwise exploited for any commercial purpose without our express prior written permission.

Provided that you are eligible to use the Site and Services, you are granted a limited license to access and use them and to download or print a single copy of any portion of the Content to which you have properly gained access, solely for your personal, non-commercial use. We reserve all rights not expressly granted to you in and to the Site, the Services, the Content, and the Marks.

Electronic Communications

Communications made through the Services' email and messaging systems do not constitute legal notice to BCL or any of its officers, employees, agents, or representatives in any situation where notice to BCL is required by contract, law, or regulation.

You consent to receive communications from BCL in electronic form, and agree that all terms, agreements, notices, disclosures, and other communications that BCL provides to you electronically satisfy any legal requirement that such communications be in writing. This does not affect your non-waivable rights. We may also use your email address to send you other messages, including information about BCL and special offers. You may opt out of such email by contacting us at info@bcltraining.com.

Site Management

BCL reserves the right, but not the obligation, to: (1) monitor the Site for violations of these Terms of Use; (2) take appropriate legal action against anyone who, in our sole discretion, violates the law or these Terms of Use, including reporting them to law enforcement; (3) in our sole discretion and without limitation, refuse, restrict access to, limit the availability of, or disable any of your contributions; (4) remove from the Site or otherwise disable content that is excessive in size or burdensome to our systems; and (5) otherwise manage the Site in a manner designed to protect our rights and property and to facilitate its proper functioning.

Term and Termination

These Terms of Use remain in full force and effect while you use the Site. WITHOUT LIMITING ANY OTHER PROVISION OF THESE TERMS OF USE, WE RESERVE THE RIGHT TO, IN OUR SOLE DISCRETION AND WITHOUT NOTICE OR LIABILITY, DENY ACCESS TO AND USE OF THE SITE (INCLUDING BLOCKING CERTAIN IP ADDRESSES) TO ANY PERSON FOR ANY REASON OR FOR NO REASON, INCLUDING FOR BREACH OF ANY REPRESENTATION, WARRANTY, OR COVENANT CONTAINED IN THESE TERMS OF USE OR OF ANY APPLICABLE LAW OR REGULATION. WE MAY TERMINATE YOUR USE OF THE SITE OR DELETE YOUR ACCOUNT AND ANY CONTENT OR INFORMATION THAT YOU POSTED AT ANY TIME, WITHOUT WARNING, IN OUR SOLE DISCRETION.

If we terminate or suspend your account for any reason, the licenses granted to you by these Terms of Use immediately terminate, and you are prohibited from registering a new account under your name, a fake or borrowed name, or the name of any third party. We also reserve the right to take appropriate legal action, including pursuing civil, criminal, and injunctive redress.

Modifications, Interruptions, and Corrections

We reserve the right to change, modify, or remove the contents of the Site, or to modify or discontinue all or part of the Site, at any time and for any reason without notice. We have no obligation to update any information on the Site, and we will not be liable to you or any third party for any modification, price change, suspension, or discontinuance of the Site.

We cannot guarantee the Site will be available at all times. We may experience hardware, software, or other problems, or need to perform maintenance, resulting in interruptions, delays, or errors. You agree that we have no liability whatsoever for any loss, damage, or inconvenience caused by your inability to access or use the Site during any downtime or discontinuance.

The Site may contain typographical errors, inaccuracies, or omissions, including in descriptions, pricing, and availability. We reserve the right to correct them and to change or update information on the Site at any time without prior notice.

Warranty Disclaimer

THE SITE AND SERVICES ARE PROVIDED "AS IS," WITHOUT WARRANTY OF ANY KIND. WITHOUT LIMITING THE FOREGOING, BCL EXPRESSLY DISCLAIMS ALL WARRANTIES, WHETHER EXPRESS, IMPLIED, OR STATUTORY, REGARDING THE SERVICES, INCLUDING ANY WARRANTY OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, SECURITY, ACCURACY, AND NON-INFRINGEMENT. BCL MAKES NO WARRANTY OR REPRESENTATION THAT ACCESS TO OR OPERATION OF THE SERVICES WILL BE UNINTERRUPTED OR ERROR-FREE. YOU ASSUME FULL RESPONSIBILITY AND RISK OF LOSS RESULTING FROM YOUR DOWNLOADING OR USE OF FILES, INFORMATION, CONTENT, OR OTHER MATERIAL OBTAINED FROM THE SERVICES. SOME JURISDICTIONS LIMIT OR DO NOT PERMIT DISCLAIMERS OF WARRANTY, SO THIS PROVISION MAY NOT APPLY TO YOU.

Limitation of Damages; Release

TO THE EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL BCL, ITS AFFILIATES, DIRECTORS, EMPLOYEES, LICENSORS, OR PARTNERS BE LIABLE TO YOU FOR ANY LOSS OF PROFITS, USE, OR DATA, OR FOR ANY INCIDENTAL, INDIRECT, SPECIAL, CONSEQUENTIAL, OR EXEMPLARY DAMAGES, HOWEVER ARISING, THAT RESULT FROM (A) THE USE, DISCLOSURE, OR DISPLAY OF YOUR USER CONTENT; (B) YOUR USE OF OR INABILITY TO USE THE SERVICES; (C) THE SERVICES GENERALLY OR THE SOFTWARE OR SYSTEMS THAT MAKE THEM AVAILABLE; OR (D) ANY OTHER INTERACTIONS WITH BCL OR ANY OTHER USER OF THE SERVICES, WHETHER BASED ON WARRANTY, CONTRACT, TORT (INCLUDING NEGLIGENCE), OR ANY OTHER LEGAL THEORY, AND WHETHER OR NOT BCL HAS BEEN INFORMED OF THE POSSIBILITY OF SUCH DAMAGE. SOME JURISDICTIONS LIMIT OR DO NOT PERMIT DISCLAIMERS OF LIABILITY, SO THIS PROVISION MAY NOT APPLY TO YOU.

If you have a dispute with one or more users, you release us (and our officers, directors, agents, subsidiaries, joint ventures, and employees) from claims, demands, and damages (actual and consequential) of every kind and nature, known and unknown, arising out of or in any way connected with such disputes. If you are a California resident, you waive California Civil Code § 1542, which says: "A general release does not extend to claims which the creditor does not know or suspect to exist in his favor at the time of executing the release, which if known by him must have materially affected his settlement with the debtor."

Indemnification

You agree to defend, indemnify, and hold us harmless, including our subsidiaries, affiliates, and all of our respective officers, agents, partners, and employees, from and against any loss, damage, liability, claim, or demand, including reasonable attorneys' fees and expenses, made by any third party due to or arising out of: (1) your User Content; (2) your use of the Site or Services; (3) your breach of these Terms of Use; (4) any breach of your representations and warranties in these Terms of Use; or (5) your violation of the rights of a third party, including intellectual property rights. We reserve the right, at your expense, to assume the exclusive defense and control of any matter for which you are required to indemnify us, and you agree to cooperate, at your expense, with our defense of such claims.

User Data

We will maintain certain data that you transmit to the Site for the purpose of managing its performance, as well as data relating to your use of the Site. Although we perform regular routine backups, you are solely responsible for all data that you transmit or that relates to any activity you have undertaken using the Site. You agree that we have no liability to you for any loss or corruption of such data, and you waive any right of action against us arising from it.

No Agency

No user of the Site or Services is authorized to make any contract, agreement, warranty, or representation on our behalf, or to create any obligation, express or implied, on our behalf. You will not act or represent yourself as our agent, partner, or joint venturer.

California Users and Residents

If any complaint with us is not satisfactorily resolved, you can contact the Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs in writing at 1625 North Market Blvd., Suite N 112, Sacramento, CA 95834, or by telephone at (800) 952-5210.

Arbitration and Class Action Waiver

ANY DISPUTE, CONTROVERSY, OR CLAIM ARISING OUT OF, RELATING TO, OR IN CONNECTION WITH THESE TERMS OF USE, INCLUDING THEIR BREACH, TERMINATION, OR VALIDITY, SHALL BE FINALLY RESOLVED BY ARBITRATION. THE TRIBUNAL SHALL HAVE THE POWER TO RULE ON ANY CHALLENGE TO ITS OWN JURISDICTION OR TO THE VALIDITY OR ENFORCEABILITY OF ANY PORTION OF THE AGREEMENT TO ARBITRATE. THE PARTIES AGREE TO ARBITRATE SOLELY ON AN INDIVIDUAL BASIS, AND THIS AGREEMENT TO ARBITRATE DOES NOT PERMIT CLASS ARBITRATION OR ANY CLAIMS BROUGHT AS A PLAINTIFF OR CLASS MEMBER IN ANY CLASS OR REPRESENTATIVE ARBITRATION PROCEEDING. IF THE PROHIBITION ON CLASS ARBITRATION IS DEEMED INVALID OR UNENFORCEABLE, THE REMAINING PORTIONS OF THE ARBITRATION AGREEMENT REMAIN IN FORCE.

WITHOUT LIMITING THE FOREGOING, THE PARTIES WAIVE ANY RIGHT TO ASSERT ANY CLAIMS AGAINST THE OTHER PARTY AS A REPRESENTATIVE OR MEMBER IN ANY CLASS OR REPRESENTATIVE ACTION. TO THE EXTENT EITHER PARTY IS PERMITTED BY LAW OR A COURT TO PROCEED WITH A CLASS OR REPRESENTATIVE ACTION AGAINST THE OTHER, THE PARTIES AGREE THAT: (I) THE PREVAILING PARTY SHALL NOT BE ENTITLED TO RECOVER ATTORNEYS' FEES OR COSTS ASSOCIATED WITH PURSUING THE CLASS OR REPRESENTATIVE ACTION; AND (II) THE PARTY WHO INITIATES OR PARTICIPATES AS A MEMBER OF THE CLASS WILL NOT SUBMIT A CLAIM OR OTHERWISE PARTICIPATE IN ANY RECOVERY SECURED THROUGH THE CLASS OR REPRESENTATIVE ACTION.

General Terms

If any part of these Terms of Use is held invalid or unenforceable, that portion will be construed consistent with applicable law, and the remaining portions will remain in full force and effect. Any failure on our part to enforce any provision of these Terms of Use will not be considered a waiver of our right to enforce it. Our rights under these Terms of Use survive any termination of them.

You agree that any cause of action related to or arising out of your relationship with BCL must commence within one year after the cause of action accrues; otherwise, it is permanently barred.

These Terms of Use and your use of the Site are governed by the federal laws of the United States of America and the laws of the State of North Carolina, without regard to conflict of law provisions.

BCL may assign or delegate these Terms of Use or its Privacy Policy, in whole or in part, to any person or entity at any time with or without your consent. You may not assign or delegate any rights or obligations under these Terms of Use or the Privacy Policy without BCL's prior written consent, and any unauthorized assignment or delegation by you is void.

If we engage an attorney to collect any monies due or to bring any action for relief against you arising out of or related to these Terms of Use, and we obtain a judgment or resolution in our favor, you agree to reimburse us for all attorneys' fees in that action, whether in mediation, arbitration, at trial, or on appeal.

YOU ACKNOWLEDGE THAT YOU HAVE READ AND UNDERSTAND THESE TERMS OF USE AND WILL BE BOUND BY THEM. YOU FURTHER ACKNOWLEDGE THAT THESE TERMS OF USE, TOGETHER WITH THE PRIVACY POLICY, REPRESENT THE COMPLETE AND EXCLUSIVE STATEMENT OF THE AGREEMENT BETWEEN US AND SUPERSEDE ANY PROPOSAL OR PRIOR AGREEMENT, ORAL OR WRITTEN, AND ANY OTHER COMMUNICATIONS BETWEEN US RELATING TO ITS SUBJECT MATTER.

Contact Us

To resolve a complaint regarding the Site or to receive further information about its use, please email info@bcltraining.com or write to us at:

Bull City Learning, Inc. (BCL)
600 Park Offices Drive
Suite 300, P.O. Box 13965
Durham, NC 27709