Applying Learning in the Flow of Work

There are many circumstances where it’s more effective for employees to learn as they work rather than in a classroom or through eLearning. Whether the skills are best acquired through hands-on practice, time constraints make formal training impractical, or ongoing support is needed to reinforce learning, on-the-job training can be a powerful solution—but only when done correctly.

This session explores research-backed methods for training employees in the flow of work, from structured approaches like apprenticeships and guided practice to more flexible strategies like coaching, peer learning, and performance support tools. You’ll learn how to integrate just-in-time learning, stretch assignments, and feedback loops to help employees develop skills while staying productive. Whether you’re designing formal on-the-job training programs or looking to improve informal workplace learning, this session will provide practical strategies to make training more effective—right where the work happens.

Your people will learn how to:

• Recognize when on-the-job training is the best approach, so you can deliver training more efficiently and avoid pulling employees away from productive work unnecessarily.
• Describe key on-the-job training strategies, enabling you to choose the right method—whether it’s coaching, peer learning, or performance support—to help employees develop skills faster.
• Explain how just-in-time learning and real-time feedback improve skill acquisition and retention, so you can create training experiences that drive immediate performance improvements.
• Differentiate between structured and informal on-the-job training approaches, allowing you to adapt learning methods to different job roles and business needs.
• Integrate learning into daily work without disrupting productivity, ensuring employees can upskill while staying engaged in their day-to-day responsibilities.